Yale Electronic Door Lock Not Working

Built for the pros.

Yale electronic door lock not working.

If your lock icon says offline on the nest app home screen you won t be able to use the app to lock or unlock it remotely. Yale real living keypad locks have advanced features that provide the option of changing all of the codes for maximum security. Yale knows secure locks. Assure lock smart keypad deadbolt specifications pdf 2 5 mb assure locks and levers brochure pdf 2 8 mb compatibility checker pdf 2 6 mb deadbolt door marking template pdf 890 kb door marker template for 2 to 2 1 4 thick doors pdf 876 kb guide to installing your yale assure lock video mp4 89 3 mb sfic cylinder shortening pdf 560 kb touchscreen deadbolt manual.

I have installed lots of smart locks in homes and commercial buildings. Support update 29th june 2020 our support teams are working extremely hard to help resolve issues. 8 00 am 4 30 pm est installation sheets for your yale lockset can be provided by yale customer service. To confirm that this is the reason your yale keyless lock is not working at the moment check your lock history in the nest app.

What are some common issues in yale keyless locks. Delete all user codes 3. Updates typically take a few minutes so this should not cause too much inconvenience. However we are receiving a high demand for the service and therefore if you haven t received a response on email we are really sorry we will get to your request but ask that you do not send another to chase.

To save battery power your nest yale lock only checks in with the network every few minutes so if your lock isn t responding when you use the nest app but it doesn t appear as offline wait 30 minutes and then see if it appears as offline in the app. Together we ve made a tamper proof key free deadbolt that connects to the nest app. If it indicates that. When an update is ongoing you will not be able to lock or unlock your door using the nest app or the keypad.

Transformed the locking industry forever when he created his most important invention the yale pin tumbler cylinder. Change the programming code 2. The technology behind keyless door locks in not new. Add new user codes.

Nest knows the connected home. Designed for the home. To change all codes including the programming code follow these steps. Every so often i get complaints from clients saying their smart locks are driving them crazy because they are not working properly.

Image courtesy of pixabay. Yale locks and hardware technical product support 100 yale avenue lenoir city tn 37771 phone. Nest x yale lock. One hundred and fifty years later yale s comprehensive line of door hardware includes mortise and cylindrical locks exit devices door closers electromechanical products and key systems.